C.O.O. & General Manager — 2011-2021
At SSTY, I managed day-to-day operations for a decade. In addition to business management, I was responsible for event coordination, marketing materials, product design, and customer service.
Multimedia Product Design
Print & Digital Marketing
My Core Responsibilities:
• Day-to-day Operations
• Print & Digital Media Marketing
• Quarterly Event Coordination
• E-Commerce Website Creation
• General Customer Service
• Product Inventory & Fulfillment
• Payment Plans & Scholarships
More than any position I’ve held, my role as C.O.O. of SSTY required the management of many facets of business simultaneously.
In-person events were fast paced and high pressure, requiring me to personally support students while managing behind-the-scenes logistics.