C.O.O. & General Manager — 2011-2021
At SSTY, I managed day-to-day operations for a decade. I also handled event coordination, marketing, product design, and customer service.
Design Challenge #1:
Create yoga inspired
marketing & packaging
Design Challenge #2:
Simplify esoteric concepts
for printed event flyers
Print & Digital Marketing
My Core Responsibilities:
• Day-to-day Operations
• Print & Digital Media Marketing
• Quarterly Event Coordination
• E-Commerce Website Creation
• General Customer Service
• Product Inventory & Fulfillment
• Payment Plans & Scholarships
My role as C.O.O. of SSTY required the management of many facets of business simultaneously, while maintaining rapport with students from around the world.
In-person events were fast paced and high pressure, requiring me to personally support attendees while managing behind-the-scenes logistics.